How to fix LG5 wifi issue

How to fix LG G5 wifi issue

The LG G5 offers a unique concept with its modular design, meant to let users utilize companion devices to increase the quality of their smartphone photos. Slide out the battery, add in a flash. That’s just some of the features.

Want to share those photos? Good luck using mobile data considering the wait. If the WiFi doesn’t work, you may want to hold off until it does.

Users are reporting issues with WiFi including slow connections and phones switching from WiFi to mobile devices without alerting users. These aren’t isolated to the LG G5. It doesn’t matter to users who can’t connect to social media apps like Facebook, Twitter and WhatsApp.

How to fix LG G5 wifi issue:

Slow WiFi Speed

Slow WiFi speed hampers your ability to surf the web and use apps like WhatsApp and YouTube. It may happen even when you have a strong WiFi signal.

Want to try fixing it? Wipe the cache partition.

  • Step 1: Switch off your LG G5.
  • Step 2: Hold your Power, Volume Up and Home buttons simultaneously.
  • Step 3: Wait for the phone to vibrate, signaling it’s entered recovery mode.
  • Step 4: Select Wipe Cache Partition.
  • Step 5: When done, select Reboot System Now.

Wi-Fi switches to mobile data

It can cost you money when your smartphone switches from WiFi to mobile data. At the least it can use up mobile data, forcing you to pay extra if you go over your data limit. Consider how much mobile data you may use up if you spend a night watching videos or movies and not realizing you’re using mobile data.

The cause is possibly a switch named the Smart Network Switch. Why smart? It switches between Wi-Fi and mobile data when your phone has a weak WiFi signal. The idea is that it helps you maintain a stable connection. The catch is it may lead you to inadvertently use mobile data you don’t want to use.

Here is how to change the setting in case if that’s what’s causing the problem.

  • Step 1: Turn on your smartphone
  • Step 2: Enable mobile data.
  • Step 3: Go to Menu, Settings then Wireless.
  • Step 4: Find the icon next to the Network Switch option and uncheck it.

That should do the trick and stop your phone from automatically switching to mobile data.

Phone connects to slow network

Does your LG G5 keep connecting to a slow network you hope it would forget? Force it to forget the network.

You can browse the network and delete it. Here is how to do it.

Step 1: Turn on your phone.

Step 2: Swipe down on your screen to open your notification panel.

Step 3: Tap on Settings.

Step 4: Select which Wi-Fi network profile you want forgotten.

Step 5: Tap on Forget.

It’s that easy. Your phone will forget that connection and stop connecting to it.

Other tips

Regardless of what phone problem you have, the suggested first step is usually to turn your phone off, give it a few seconds and turn it back on.

Try restarting the router as well. It may not even be an issue with your phone.

Update apps and router firmware. Outdated apps and firmware can cause problems.

Still having problems? If nothing else works, seek technical support. Take the phone back to the phone carrier or the shop from where you purchased it. If a technician decides the phone is defective, you may get a replacement.

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