9 Common Samsung Galaxy S7 & S7 Edge Problems & How to Fix Them
Yahoo! Tech called the Galaxy 7 and Galaxy 7 Edge “the best smartphones. Period.” The Verge said they had “one of the most impressive smartphone cameras.” A certified water-resistant rating, the ability to add to the 32GB of memory with an additional 256GB microSD card, and the smartphone camera with Dual Pixel technology are some of the reasons why.
When it doesn’t work? It’s likely you aren’t calling it any of those things, and if you need it to communicate you’re likely mumbling words that can’t be printed here. What kind of problems have Samsung 7 and Samsung 7 Edge users reported?
9 Common Samsung Galaxy S7 & S7 Edge Problems & How to Fix Them:
How to fix WiFi problem in Samsung Galaxy S7 & S7 Edge
Users report problems with WiFi including slow speeds and drops. Some users add that Bluetooth can interfere with WiFi.
Both Samsung and Verizon said they’re working to address this. Meanwhile you can try solutions like resetting your modem or router. You can also forget your wireless network then reconnect to it. Go to Settings>Connections>WiFi and forget your wireless network then reconnect.
How to fix No notification sounds in Samsung Galaxy S7 & S7 Edge
It’s frustrating to wait for an email or text you expect but miss it because you could not hear your phone’s alert or notification sound. Some users are reporting no alerts or notification sounds for incoming messages.
A temporary fix may be holding down the power and volume down buttons and rebooting your phone. There are other fixes that you may want to try.
Look at the settings of the app from which you aren’t receiving notifications. Go to Settings>Applications>Application Manager>Email and see if Notifications is set on Allowed. You also want to go to Settings>Do Not Disturb and look at your schedule to see if you don’t have your phone set to silence alerts during a specific time.
Are you playing your favorite game when you don’t receive the alert? Some game launchers or game tools block alerts during games. You can turn the feature off by going to Settings>Advanced Features>Games.
It may also be a specific app. You can check by putting your phone in safe mode. Press and hold the power button while tapping on Power Off to turn your Galaxy S7 or S7 Edge off. Keep pressing the power button after you see the first Samsung screen until the Samsung logo appears, then let go.
Your phone will start up with a message on the screen saying it’s on safe mode. If your phone is now alerting you to notifications, restart the phone to exit safe mode and start removing apps one by one to test and see which one’s causing the problem.
How to fix Screen turns on randomly in Samsung Galaxy S7 & S7 Edge
Sometimes the screen turns on by itself, seemingly to notify you of something but with no incoming message or call. There are a few reasons why this is happening.
If you are charging your phone, the screen will turn on when its’ done charging. No worries.
Go to Settings>Accessibility>Dexterity and Interaction. Make sure the Easy Screen Turn On feature is turned off. The feature lets you wave your hand above your phone and turn the screen on without touching it.
Is an app you thought you set to not notify you still sending notifications? Go to Settings>Notifications and tap on the app to make sure notifications are turned off for that app. Got a problem app? Reboot your phone in safe mode as explained above and see if you have any problems. You can either delete apps one at a time like explained above or you can restore your phone to factory settings, which erases data, and start re-installing apps one by one and testing it after each app.
How to fix Fast wireless charging not so fast in Samsung Galaxy S7 & S7 Edge
Your wireless charging should power up your S7 Edge within about two and a half hours. Is it taking much longer? Try these solutions.
Go to Settings>Battery and make sure you have Fast Wireless Charging set to on. Look at the instructions with your wireless charging pad and make sure it supports fast wireless charging. You also want to use the original cable and charger that came with your phone and plug it into a wall outlet, not an extension cord.
If you have a case on your phone, you may want to remove it and see if it makes a difference.
How to fix Camera fails in Samsung Galaxy S7 & S7 Edge
Some users have reported getting the “Warning: Camera Failed” notification when trying to take pictures. If you get this message, it may be because of a specific app named Smart Stay. If you have it, go to Settings>Display and turn off Smart Stay then try your camera again. If this doesn’t fix it, hold down the power and home buttons on your phone for about seven seconds to do a hard reset.
You may also want to force stop the camera app by going to Settings>App Manager and force stopping the app.
How to fix Bloatware spilling over in Samsung Galaxy S7 & S7 Edge
“Bloatware” is the abundance of pre-installed apps that your carrier puts on your phone. Many of them are useless, but they are there. And it limits how many of your own apps you can load onto your phone before you have memory problems.
Just get rid of them, right? The catch is you can’t always do that with preinstalled apps. Sometimes you can’t uninstall them. However, you can hide them.
Use the app drawer. Tap Edit at the top right of your phone and select apps you want to disable or uninstall. If you decide later to make one of them active again, go to Settings>Device>Applications>Application Manager and search for the Disabled list.
How to fix gets hot in Samsung Galaxy S7 & S7 Edge
Users have reported problems with their phones getting hot. That can especially happen during gaming and using the free Gear virtual reality headset. There are also complaints about it heating up while charging.
A little warmth isn’t a problem and is a common smartphone complaint, but there are a few possible solutions. Go to Settings>Battery and turn off Fast Cable Charging. Your phone will take more than two hours to recharge, but it won’t get as hot.
You may also reboot the phone by holding the power and volume down buttons together for about 10 seconds. Sometimes an app could be causing the problem. Go to Settings>Battery>Battery Usage>More>Optimize Battery Usage and tap on All Apps. Turn it on for each app to keep the apps from draining too much power from your battery in the background.
Didn’t work? Wipe the cache partition by turning off the phone then pressing and holding home, volume up and power keys together. Let go of power when the Samsung logo appears but hold the other two until you see the Android logo. When the Android system recovery menu appears, use the volume down button to highlight Wipe Cache Partition and the power button to select it. Press power and select reboot now when you are done.M
How to fix Touchscreen and buttons too sensitive in Samsung Galaxy S7 & S7 Edge
Users have reported touchscreens and touch navigation buttons being overly sensitive. The problem with this is you can turn on apps or select items on your screen by mistake while you use your phone. It can also lead to increased mistyping.
One possible solution is buying a screen protector. That can reduce screen sensitivity, but it isn’t always easy to find one to fit the phone’s curved screen. You may also try getting a case that covers the screen with clear plastic, especially one with a wider frame and raised bezel that will help you to not accidentally hit the screen.
Samsung may also try to reduce the screen sensitivity in a future upgrade after hearing numerous complaints.
How to fix MicroSD card error pops up in Samsung Galaxy S7 & S7 Edge
Samsung S7 Edge users have reported a persistent SD card pop-up error that says “SD Card, For Transferring Photos and Media” and giving them the option to Explore or Reject. It sometimes pops up at random.
Is it popping up without you rebooting the phone at first? It usually only pops up when the MicroSD card is mounted. Otherwise you may have a problem with your card or your card slot.
Turn your phone off, remove the card, and place it carefully back into position then close the tray. Still happening? Try a different MicroSD card. You may also want to try reformatting the SD card, but first make sure you have the contents backed up. To reformate it, go to Settings>Storage>SD Card>Format.
If it still isn’t fixed, consider taking your phone back to the retailer or phone carrier to see if you can get a replacement. It could be a hardware issue.