Fix Samsung Galaxy S8 / S8 Plus & S9 / S9 Plus Bluetooth Problems
The Samsung Galaxy S8 and Galaxy S8 Plus have been released and they feature plenty of great features including an infinity end-to-end screen that takes up the entire front of the phone. It also features a 12MP rear camera and 8MP front camera that will help you capture the life you live.
While the phones have a lot of positive qualities, users do report issues with Bluetooth. That includes connecting their Bluetooth systems to headphone or a car. The problem isn’t necessarily unique to Samsung Galaxy S8 phones. There haven’t been any software or hardware bugs reported with these phones either.
That doesn’t make the problems any less frustrating for users. Luckily there are steps you can take to address the problems. These steps will work for the Galaxy S8 and Galaxy S8 Plus and may work for other Android phones as well.
How to Fix Samsung Galaxy S8 / S8 Plus & S9 / S9 Plus Bluetooth Problems:
Bluetooth technology enables you to connect two devices wirelessly to share data. When you connect to transfer data, it’s known as pairing. The problem lies when you can’t pair the phone and the other device.
You want to ensure that your phone is ready to scan Bluetooth devices like headphones by putting both in pairing mode. If you do not do so, you will not be able to connect devices.
You also want to make sure your phone’s Bluetooth is turned on. Pull down the notification shade of your phone and look for the Bluetooth icon. Turn the connection off for 10 seconds then turn it back on. It may not work, but it’s an easy first step to take.
Clear the cache
Your next step should be to clear the Bluetooth data from the cache. The cache allows your phone to temporarily store data that helps when you are switching apps. Sometimes you need to clear the cache to solve issues. Here are the steps.
Step 1: Turn on your Galaxy S8/S8 Plus.
Step 2: Select the app icon on the home screen.
Step 3: Select the settings icon.
Step 4: Browse the application manager.
Step 5: Swipe your screen either right or left to display tabs.
Step 6: Select Bluetooth.
Step 7: Tap Stop Forcefully.
Step 8: Tap Clear the Cache.
Step 9: Select “Clear Bluetooth Data.”
Step 10: When prompted, tap OK.
Step 11: Restart the device when the process is done.
Wipe the cache partition
If that does not work, the final steps are to put the phone into recovery mode and clear the cache partition, also known as performing a system cache wipe.
Step 1: Turn your phone off.
Step 2: Press and hold the Power, Home and Volume Up buttons at the same time.
Step 3: Let go of the buttons when you see the Android System Recovery screen.
Step 4: Use the Volume Down button to navigate through your options.
Step 5: Use the Power button to select which option you want.
Wipe cache partition
Step 1: The option you want is Wipe Cache Partition. Use the Power button to select it.
Step 2: Scroll down to Yes and tap on it.
Step 3: Send the command by pressing Power.
Step 4: Scroll down and select the Reboot System Now option.
Step 5: Wait for your phone to reboot with a clear system cache.
Factory resetting your phone is often the last option. It will erase the data on your phone, so make sure your phone is backed up first.
Read the instructions that came with your phone to see how to perform a factory reset.
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