how to fix Sony Xperia XZ bluetooth issues

How to fix Sony Xperia XZ Bluetooth issues

Sony has released its Xperia XZ with much fanfare about its superb camera, which produces quality videos and photos. Among the fanfare, however, are reports of issues including problems with Bluetooth connectivity.

Problems such as this aren’t unusual, especially with new phones. Updates come along that fix bugs and phones often continue to improve. That, however, doesn’t decrease how frustrating it is when you buy a new phone and it doesn’t work like you had hoped. We all want our smartphones to take those great pictures and let us communicate with ease. Smart’s in the name, right? They should work smartly.

Problems with Bluetooth include connecting the phone to a car’s Bluetooth system and other devices including headphones. It isn’t known how widespread the problem is.

How to fix Sony Xperia XZ Bluetooth issues:

Clear the cache

Clearing the Bluetooth from the cache can help solve the Bluetooth problems with the Sony Xperia XZ. The cache allows the phone to store temporary data that helps when you switch between apps. It helps if you try this solution before you try the task, such as connecting your Bluetooth to your car stereo, that is causing the problem.

  • Step 1: Turn on your Xperia XZ.
  • Step 2: Go to Settings then App Manager.
  • Step 3: Swipe left or right to display all tabs.
  • Step 3: Tap the app for which you want to clear the cache, in this case Bluetooth.
  • Step 4: Search for the app info on the screen.
  • Step 5: Tap on Clear Cache.
  • Step 6: Select OK.
  • Step 7: Restart your phone.

Boot Xperia XZ into recovery mode

If the past step doesn’t work, try to boot your Xperia XZ into recovery mode and wipe its cache partition.

  • Step 1: Turn your smartphone off.
  • Step 2: Press and hold the Power, Volume Up and Home buttons at the same time until you see the Android logo and the phone vibrates.
  • Step 3: Let go of the power button and keep holding the other two buttons.
  • Step 4: Scroll down using the volume button to highlight Wipe Cache Partition.
  • Step 5: Press the power button to select it.
  • Step 6: Scroll to Yes and press the power button.
  • Step 7: Scroll to Reboot System now and press the power button.
  • Step 8: Your smartphone will reboot and its system cache will be cleared.

Some basics about Bluetooth

Bluetooth allows you to connect two devices wirelessly so that they can share data. This connection is known as pairing. It lets you transfer data. When data can’t transfer, you have a problem.

Make sure your phone is ready to scan Bluetooth devices around it and the device, such as headphones, are in pairing mode. If this isn’t done, you won’t be able to connect the devices. That goes for not only the Xperia XZ but any Bluetooth compatible devices.

There are also steps like pulling down the notification shade of your phone and looking for the Bluetooth icon, then turning the connection off for 10 seconds then turning it on again. It’s always helpful to try these steps in case if you may have an issue that’s more related to Bluetooth devices in general than the Bluetooth issues being reported with the Xperia XZ.

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Written by

Kirtiraj Gohil is a Co-founder, Social Media Strategist & Technology Enthusiast @ The Crazy Thinkers, The Crazy Design & Sparx BPO, specializing in Content Marketing, Social Media, Business and Entrepreneurship.

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